Lockout Policy & Procedure

Campus Living expects students to lock their doors whenever the room is unoccupied; therefore, it is highly recommended that students carry their room key at all times. It may be helpful to coordinate door locking with your roommate(s) in order to avoid a lockout and find a routine that encourages taking keys before leaving the room.

 

Lock-out Assistance

Students may receive assistance for a lock-out in the following ways. All lock-outs, except those that occur on move-in day, are recorded and count toward a student’s overall lock-out count (see Lock-Out Charges) below.

 

Lock-out Assistance Summary

• For daytime lock-outs (10:00 AM to 7:00 PM), please visit the Odell Annex Front Desk
• For after-hours lock-outs (7:00 PM to 7:00 AM), please contact the Resident Advisor (RA) On-Call (503-768-8999).
• For mid-morning lock-outs (7:00 AM to 10:00 AM), please contact Campus Safety. (503-768-7855)
• In the event of a campus closure, or if there are no representatives available in the Odell Annex, please contact the Resident Advisor On-Call (503-768-8999)

 

Odell Annex Front Desk Lock-out Key Check Out Process (10:00 AM to 7:00 PM)

• A temporary lock-out key will be issued for one hour if checked out by 6 PM.
• The last lock-out key will be issued at 6:45 PM. Lock-outs occurring after 6:45 PM must wait to be handled by the RA on call.
• The lock out key must be returned in one hour, or by 7 PM if checked out after 6 PM
• • If the lock out key is not returned after one hour, but is returned by 7 PM, then one of the three no cost lock-outs will be forfeit
  • If the lock out key is not returned by 7 PM, a re-key will be requested for the room, and the student will incur the $150 re-key fee
• Students must show their issued room key to a Campus Living staff member within 24 hours of receiving lock-out assistance. Keys may be shown in-person or by email photo (living@lclark.edu), to verify that it is not lost. If a student is unable to show their room key, a re-key will be submitted, and the student will incur a $150 re-key fee.
• If unable to go in person to the front desk (mobility concern, not wearing shoes, etc…), please call the following
• • 7 AM to 7 PM (Daytime): Campus Safety (503-768-7855)
  • 7 PM to 7 AM (Evening): Resident Advisor (RA) On-Call

   

  For lost or stolen keys, please inform the Office of Campus Living no later than 24 hours after your key is identified as lost or missing. For lost or stolen LC ID cards, please visit the Campus Safety Office for a replacement. A $25 fee is charged to replace a lost card.

   

  There will be no charge to re-key a room for a stolen key if a police report or Campus Safety report are provided to Campus Living.

   

  Lock-Out Charges

  Students are responsible for the safety of their key and are encouraged to be in the habit of carrying it when leaving the room. Students will receive three locks-outs, per academic semester, at no charge. In order to cover the administrative costs of assisting with lock-outs, after three lock-outs a $15 lock-out fee will be assessed for each successive lock-out of the academic semester, and students will be required to meet with their Area Director. If a student fails to meet with their Area Director, they will be referred to Students Rights and Responsibilities for possible disciplinary action.

   

  Lock-outs on move-in day will not be recorded as we understand students are acclimating to a new routine, but students still must demonstrate that they are in possession of their assigned room key.